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ERP & CRM Solutions

ERP is an acronym for Enterprise Resource Planning. At its most basic level, ERP software integrates these various functions into one complete system to streamline processes and information across the entire organization.  Today, ERP has expanded to encompass business intelligence (BI) while also handling “front-office” functions such as sales force automation (SFA), marketing automation and ecommerce. 

C-R-M stands for Customer Relationship Management. At its simplest definition, a CRM system allows businesses to manage business relationships and the data and information associated with them. With CRM, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, ideally in the cloud so the information is accessible by many, in real time. Just like ubiquitous social networking platforms such as Facebook and Twitter, a CRM system is similarly built around people and relationships. And that’s exactly why it can be so valuable for a fast-growing business.

Let Widespread be your ERP & CRM partner in journey towards busniess excellence!